Testimonials

What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Alex Mc(Bristol)
18th Sep 2026

Carfile purchase number 9 completed faultlessly on Monday at **** Toyota. Excellent service, a very competitive price and also a very satisfied customer . Thanks very much.

Chris W(Lancs)
11th Sep 2026

Hi Jonathan. Just got my new curvaceous beauty back home. An engineering marvel and looking forward to many hours of happy , fun filled driving . Thanks for all your help,

Douglas C(Surrey)
10th Sep 2026

Hi Jonathan - We picked Siegi's car up on Friday. All went well and the finance is now sorted. Andrew at Toyota was very good and ran through all the things you've forgotten by the time you get home.... Thanks for sorting it all out and I've already passed your details on to a couple of others who might be interested in using your service. All the best

Venessa E(London)
09th Sep 2026

Hi Jonathan. All went smoothly yesterday, thanks. Zac was great and I have been so impressed by the service from everyone involved. Love the car. Thanks so much for sorting it all out. 😃

Chris F(Barnsley)
07th Sep 2026

Hi Jonathan, Here's the picture. New car old car comparison. 4th car from Carfile. Thank you. Kind regards

Toby W(Cambs)
05th Sep 2026

A huge thank you for Jonathan for sorting out my new wheels. I have been using Carfile for the last 12 years and he always seems to deliver. I wasn’t sure whether to stick with the basic VW T-roc, however talking to Jonathan he opened my eyes to the Karoq Sports line, full spec. You have converted me to ŠKODA!

Jim W(Cheshire)
04th Sep 2026

Morning Jonathan Forgot to message you yesterday, everything went smoothly on Tuesday, enjoying getting used to my new wheels, which I'm really happy with and looks great. My Q3 got picked up while I was there,so thanks for everything!

Toby W(Bury St.Edmonds)
04th Sep 2026

A huge thank you for Jonathan for sorting out my new wheels. I have been using Carfile for the last 12 years and he always seems to deliver. I wasn’t sure whether to stick with the basic VW T-roc, however talking to Jonathan he opened my eyes to the Karoq Sports line, full spec. You have converted me to ŠKODA!

Jamie A(Scotland)
01st Sep 2026

Good morning Jonathan Just to let you know I picked up the new Q5 from your Audi Dealership yesterday. All went to plan. Daniel from SCC collected the old Q5 and Amy was ready with the new one. Have a good day 😁

Julie and Neale H(East Riding of Yorkshire)
19th Aug 2026

Hi Jonathan, Just to let you know we picked up my wife’s BYD ATTO2 last Thursday from your BYD branch. So far so good at the moment - the 55 mile range is great for the majority of her drives - no petrol used since we got it home! Like all modern cars the software and all the options is taking some time to learn! Thank you again for getting us a great deal!

Paul S(Gloucestershire)
01st Aug 2026

Hello Jonathan, Just to say I picked up my BMW X1 PHEV from your BMW Dealership last week - a couple of photos attached. I am absolutely delighted with the car and service from both Carfile and the dealer - couldn't have asked for more. As you know, this is my second purchase through Carfile - each time delivering outstanding value for money - I can't imagine why anyone would buy a car by any other method. Once again, with sincere thanks for all your help in this purchase - I couldn't have asked for more. With kind regards,

Dave F(Leicester)
31st Jul 2026

‘Love the new Golf and fantastic support from Carfile in sourcing that car'

Richard M (Essex)
28th Jul 2026

The PCP deal on my Golf was coming to an end and I left it pretty late on a buy decision. I didn't get much interest from local dealers on a part ex but once I made contact with Jonathan it all started moving very quickly. He has great dealer contacts and they made a big effort to find the new Black Edition Tiguan spec. I wanted and they also agreed a good discount and part ex deal. This is the third (or fourth?) deal Jonathan has arranged for me and it makes car buys and sells so much faster, easier…and cheaper. Thanks again Jonathan.

Jason T(Leeds)
16th Jul 2026

'Drives like a dream mate. Thanks for your help. You are a legend!'

Mrs PH(Bristol)
12th Jul 2026

I’m delighted with my new VW Troc. The buying process was easy and hassle free. The dealer hand over was comprehensive and effective. Carfile did the business. Thank you.

Kris and Julie H(Sheffield)
28th Jun 2026

Hi Jonathan Just to say we have collected Julie’s new car from Eddie at the BMW Dealership today, yet again great service and just as good price. Thank you for your help again 👍 Talk soon Kris and Jule H(Sheffield)

Paul S(Leeds)
20th Jun 2026

Hi Jonathan, Yes everything went well and I am very pleased with the New Tiguan. Very good service from Chris Houlder at your VW Dealership. Thanks

Richard C(Somerset)
08th Jun 2026

Hi Jonathan, I collected the VW Golf 2.0TDI today from your VW Dealership. All went smoothly and a couple of admin matters were successfully overcome. The car looks great in Anemone Blue Metallic and it drives beautifully, showing 70mpg on the motorway for the journey home. Thank you to Carfile for arranging a great deal and attentively overseeing the whole process. Kind regards,

Sean Earle Breese & Earle Electrical Services Ltd
06th Jun 2026

Good Morning Jonathan, I collected my new Skoda Kodiaq today from your recommended Skoda dealer having saved a considerable sum of money off list price. The service from Carfile from initial contact with Jonathan to collection has been excellent. Steve looked after us at the dealership, nothing was too much trouble. Steve kept us regularly informed of the cars status during the order and delivery process and responded promptly with any questions or queries we had. The whole process was stress free and I would highly recommend Carfile.

John R(North Yorkshire)
05th Jun 2026

Thanks for your mail Jonathan. All went smoothly and Steve was very helpful. Two pictures attached. Hate the bing bongs and wish UK would allow permanent options out. The driver attention one in Skoda is not fit for purpose going off when you are looking at the road! Congratulations on running such a clean helpful process.