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What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Dear Jonathan
I took delivery on Thursday and attach pictures of my car.(New Audi A3)  Everything went smoothly at the handover and *** at the Dealership was excellent throughout.
Thanks very much for the advice, the introduction and for making purchasing the car easy and trouble-free.
Best regards,

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Hello Jonathan
Our new Audi A3 Sport arrived recently.
We are very pleased with the car and the excellent service provide by Carfile and the Audi dealer.
We will certainly use Carfile next time.
Best wishes

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EDIT by Carfile....This customer has emailed me the photo below and has kindly told me i can say whatever i want about the service his family has received on his behalf!! I wont say anything except look at the photo. Its says plenty! Miss Foster with New Peugeot 2008, Mrs. Foster with New Qashqai, and Mr. Foster with New E Class. They all look pleased to me!?- Jonathan Lawless, Carfile.

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Dear Jonathan

You asked me to send you a pic when I received the new car.
It has been a very long wait, but it finally arrived today.
The new Octavia Scout is a stunning vehicle, I am delighted with it.
I have been 100% satisfied with the whole process, since first putting in my query to carfile.
I found your telephone manner very reassuring, and the same with Richard **** at **** Skoda.
It has seemed like a very personal service even though it has all been done by email and telephone.
I would not hesitate to recommend you - and in fact have done so today.
Kind regards

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Hello Jonathan,
You have been dealing with my husband Chris G re: the recent purchase of a red Audi A1 for me.
I am the other Chris G, the Mrs variety (!), and I just wanted to say 'thank you' very much for an excellent service.  It has been a very good experience buying a car in this way and your help has been much appreciated.  The short wait for delivery has been well worth it.
I was very sad to lose my old Puma as it had been such a reliable car and was perfect for me, but it was time to let her go.  The new Audi has softened the blow however.   It's a dream to drive, sticks to the road like glue, makes mincemeat of our steep hills in West Yorkshire and gets a shift on when I want it to.   I'm already enjoying driving it despite the snow we've had after Chris brought it home.
  I'm sure when we come to change Chris's car we will be contacting you again and look forward to dealing with you again in the future.
I'll leave you with a picture as promised so you know who your customer was!
Many thanks again and kind regards
Chris G. (Mrs)  :))

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