Testimonials

What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Joe W(Essex)
17th Oct 2025

Morning Jonathan, I do love the car. Haha! I had never driven or even sat in one before I ordered it. I do agree with the online reviews that the suspension is a bit spongy and the handling a bit suspect if trying to take a corner like a formula one car but I’m not often doing that. All in all though I’m really pleased. Best wishes

Douglas C(Guildford)
12th Oct 2025

Hi Jonathan - here’s me picking up my new Audi Q2 from your Audi Dealership. Very pleased with it so far, so thanks for finding it for me and setting up the deal. I’ll pass your details on to anyone who asks, if that’s ok with you. Thanks again and all the best.

Mike H(Oxfordshire)
08th Oct 2025

Hi Jonathan, Just up let you know that I collected my Q2 today. In fact I’ve shortly arrived home in it. All good, obviously it’s early days and I need to explore and understand all the features in the days ahead. Things are different compared to my last car purchase ten years ago! Although some things are the same and being used to Audi certainly helps. Amy has been great, responsive, sensible and has made the process very easy and enjoyable. Very refreshing compared with my past experience of dealing with car sales people. I have saved in excess of £5k less £18 of interest, truly remarkable. With your saving added in, I’m getting a £38k car for £30k and a bit, even more remarkable! Obviously I have no hesitation in recommending your services to anyone that I hear of that is in the market for a new car. Thank you very much Jonathan. Best regards

Jon W(Cardiff)
07th Oct 2025

Buying process Painless as usual. Thank you!

Julia E(Bristol)
06th Oct 2025

Thanks for the pictures Julia and I hope you are enjoying it. I think the red brake callipers and 18" Faro black diamond turned alloy wheels really set it off!

Steve A(Derbyshire)
22nd Sep 2025

Hi Jonathan I would just like to thank for your help in purchasing my new Kia it’s our second car from you this year and as usual everything was done very professionally and a great deal I will definitely recommend you to all my friends when they are ready for changing their vehicles.

Karen G(Derby)
20th Sep 2025

Thank you, Jonathan. Everything went very smoothly on your end, as always 👍🏻 People have said they like the new car... 👍🏻

Steve D(West Yorkshire)
19th Sep 2025

Hi Jonathan, Steve here. Just wanted to say thank you for your help selecting the new A5 and getting a good deal. Thanks again. Who knows, might be back again in another 8 years 😂

Tony L(St.Helens)
17th Sep 2025

Thanks for everything! Love the new BMW and I was happy with the sale of the Volvo you supplied us originally!

Jonny G (Chelsea)
12th Sep 2025

Jonathan, All went smoothly for the new Skoda Karoq. Steve at the dealership was a pleasure to deal with and delighted with the car. I think that is my third through you. Thanks again – delighted with car, price and service !! Yours,

Nigel F(Worthing)
08th Sep 2025

Hello, I have just collected my Skoda Fabia from Steve at your Skoda Dealership today, a very big thank you for finding it for me. I am very pleased that I was able to find exactly what I wanted and save £1800. Thank you for your very prompt attention on this. A very satisfied customer! I attach some pictures. Kind regards

Grahame M(Ipswich)
07th Sep 2025

Thankyou Jonathan for your referral to your Audi Dealership and Amy in particular! Amy was a pleasure to deal with and was great from day one to collection date. The car looks amazing and we had a great journey home to Suffolk, we are so pleased. We will make sure we get some pictures to you over the weekend. Thankyou

Geoff D(Birkenhead)
03rd Sep 2025

Hi Jonathan thank you for introducing me to a Skoda dealer who gave me a great discount on my Skoda Octavia VRS. I collected my 75 reg car on the 1st September from Steve at the dealership. Steve was great keeping me up to date on when my car was ready for delivery. Thanks again Jonathan

Sharon B(Northampton)
02nd Sep 2025

'I have been using Jonathan at Carfile for many years to purchase all my new vehicles right back to 1996! He is fantastic, knowledgeable with great connections, brilliant customer service too. I would strongly recommend his services to anyone looking to purchase or lease a new car. He has saved me thousands over the numerous cars that he has sourced for me and my husband over the past 29 years.'

Donald C(Argyll)
31st Aug 2025

Jonathan The New Audi Q2 in its new home in Argyll,Scotland! We picked it up last night. All went well and despite the long 7 hour drive home we are absolutely delighted. So many thanks for your help and hopefully some of the people that I have mentioned your service to will be in touch.

Tracey R(Warwickshire)
14th Jul 2025

Our second time buying a new car through Carfile (the first was 10 years previous) and it was once again an easy, stess-free experience. We are delighted with the deal we got for the new car and also the part-exchange for our old car. Everything was very easy to organise and both Jonathan and the dealer were an absolute pleasure to deal with. Thank you!

Gerard (Jack) C(Holmfirth)
10th Jul 2025

Hi Jonathan I collected my new Golf yesterday. Everything went perfectly, and I am very pleased indeed with the car. It may take me a little while to get used to it, as technology has advanced to a surprising extent since my last car, and it is a rather different driving experience. Your used car buyers made the payment to us for the existing Golf you supplied the previous day, and we left it with Christopher at the VW Dealership. I would like to thank you for once again providing me with such an excellent service, for the 4th time I think, spanning 16 years. Finally, just a word of praise for Chris. He did a super job. All the best Gerard (Jack) C(Holmfirth)

Robert & Eileen C(County Durham)
07th Jul 2025

Hi Jonathan, Many thanks again for your help. We are delighted with it, although it will take a little time to familiarise ourselves with the technology. Many thanks for your assistance again. Keep up your good work. Kind regards.

Jon P(South Yorkshire)
04th Jul 2025

‘This is the second time we’ve bought a car through Carfile and once again I can’t fault the experience. When there was an unexpected long delay before the arrival of the new car Jonathan gave us wise advice, and also went above and beyond to ensure that our “price to change” didn’t increase in the meantime. 10/10.’

Mr and Mrs. E J(West London)
23rd Jun 2025

I purchased a Volkswagen T-Roc Style with sunroof via Jonathan, which I picked up last week. Jonathan was able to use his contacts in the industry to get me an excellent deal at a reputable Volkswagen dealership. The car was ordered to my specifications. There are many others in this internet car dealing space, however I recommend Jonathan and his service without reservation. He is an excellent person to deal with and also arranged the sale of my vehicle at a good price.