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What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Hi Jonathan,
I'm so sorry this took so long but it's been an eventful year!! We had to cancel a summer holiday in Florida due to my Brother-in-law being run over! And having rearranged said holiday for a Christmas holiday, Julia and I have decided to get married while we are there!!!
I had hoped to take a better picture to show off the car as, living on a busy road, this was a little hurried....!
Anyway, I have to say that this was the most pleasant buying experience I have ever had! From the Carfile website which was the perfect way to build exactly the car I wanted to buy, in my own time and with a great comparison facility - to the excellent advice, organisation and after care of **** at the Dealership!
So many thanks from me and from Julia who needless to say still loves the car!!!
I hadn't planned on buying a new car again but if I do I wouldn't go anywhere else!!!

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Jonathan has delivered a first class service introducing me to Mercedes of **** who managed to supply the vehicle of my choice on very favourable terms.  We are delighted with our new car and wish to express of sincere thanks to Carfile.
Photo attached
Kind regards

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Hi Jonathan


The attached file shows Jan’s new Mercedes Benz A Class that we collected yesterday from Mercedes Benz of ****. We were thrilled to have collected the exact car/specification just 14 days from submitting our enquiry to yourself at Carfile. A very impressive service from both Carfile and MB of ****.


**** at the dealership was brilliant, we could not have asked for a better service than that received.


Thank you once again for arranging the deal and in acting so promptly. 


Both Carfile and Mercedes Benz of **** will be highly recommended to our friends and family.


Best Regards

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Hi Jonathan, it still has not stopped being miserable so I've taken a photo anyway, yes that's me the bloke with a smile and dog. Thanks again, I'm still smiling when I drive it.

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Many apologies as I have just realised that we have not been in touch with you since taking delivery
Of our 4 door Mini from **** Mini. **** was really helpful and found a 4 door Mini that
totally matched our requirements. He even came in on his day off to facilitate the handover
Also we able to sell our old Mini to your buyers who gave us a fair price and handled everything
Thanks again for everything
Best regards
ps Hope you enjoyed your holiday!!

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