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What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Hi Jonathan, pic of Mrs F and her Qashqai finally collected yesterday ;-)

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Hi Jonathan,

Just to say how thrilled I am with my new Mercedes Coupe. It has been a pleasure to deal with Carfile again as I find the whole process so easy and efficient.
One call to you and and a quotation immediately arrives from the dealership you have selected for me giving an excellent discount. The service provided by the dealership was friendly professional and efficient
dealing with the final documentation and even arranging for delivery when I was expecting to collect. What a marked contrast to the protracted negotiations at various levels with the local sales showroom who seem more interested in pushing add ons rather than selling the car itself.
This is the fourth car I have bought through Carfile and look forward to the next time.
Also thanks for introducing me to a used car dealership who gave me a very fair trade price for my old car and transferred the whole sale price into my bank account the day before they collected the car.
Many thanks
Best regards

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Hi Jonathan,
Brian D**** feedback.
Re Fiesta order for my daughter.
Took delivery in Surbiton this morning at 9.30am. Excellent service from
Carfile and the main dealer. You were right, **** at the Dealership is very good! As
promised a couple of piccies. If they don't come through I'll use gmail.At
the mo they're big files so will send 2nd piccie separately.
Many thanks,

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Dear Jonathan,
As promised I am contacting you to confirm that I took delivery of the new Skoda Yeti from **** Skoda on friday last.
Thank you for your help in buying this car it was all transacted efficiently and without any problems. Richard was also helpful and professional in completing the buying process, much easier than negotiating direct with Dealers.
Kind regards.


Hi Jonathan

Took delivery of my GL this week, fantastic experience with the Mercedes dealership. They sent me delivery updates every week, ended up three weeks earlier than expected. I saved just under 300 per month on the PCP deal versus what was being offered by my local Mercedes dealer. I will be in touch in 18 months to start planning for the next one.

Thanks again

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