What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Russ D(Portsmouth)
21st Jul 2018

Good Evening Jonathan, The Golf R Estate has arrived! Actually it was delivered to me yesterday, but I’ve been rather too busy driving it. It’s a superb car; picture attached as promised, gleaming in the sun. The whole ordering process has been excellent – and I’ll happily do so again (and recommend others to do the same). Many thanks for your help in getting me a really good deal on the car, and for arranging the PX on my old car too. Kind Regards,

Adam and Sarah B(Preston)
20th Jul 2018

Hi Jonathan, Our brand new VW T-Roc arrived yesterday 😊. Thank you so much for making the car buying process simple, transparent and for getting us a great deal. I’ll definitey be recommending your services to family and friends. Attached are a few photos of our car arriving. Thanks

Roger D(Essex)
04th Jul 2018

Hi Jonathan Just a quick note and pic to say thank you again for another superb deal from Carfile. Thanks also to **** at **** Audi who ensured the whole process went very smoothly. I can’t see myself buying a new car in future from anyone else but you. Many many thanks

Helene M and Val U(Bedfordshire)
03rd Jul 2018

Dear Jonathan, You requested a photo of the new car you arranged for us with **** at **** Skoda. Apologies for our belated response - we took delivery of it on the 15th of June. Anyway, it has a few hundred miles on it now, but it still looks okay in the sunshine. Thanks for your service. The process was about as painless as we could have expected it to be. Best regards,

Paul B(London)
28th Jun 2018

Dear Jonathan, Sorry it has taken so long to send you the picture. I was very happy with the whole process and it couldn’t have gone more smoothly. I work away from home a lot and your Audi dealer delivered the car to my place of work which really helped. Already recommended you to a few friends and colleagues. Bests wishes

Steve M(Kent)
28th Jun 2018

Jonathan, simply a fantastic process. You managed to get me an amazing price for a new RS4. The Audi dealer was superb, proactive and advised me along all steps of the build. Handover was a joy as the car was revealed in the showroom from under a large fabric cover. Will be using many time again. Many thanks. Best

Tony and Marjorie L(Merseyside)
21st Jun 2018

Just got home after collecting the new Volvo XC-40 at **** Volvo ****. Handover went very smoothly. David **** is very good Car drove very smoothly, now got to “play” and get to grips with all the features Many thanks for your help. Carfile as good as ever Best wishes

Nick Todd
15th Jun 2018

Many thanks yet again Jonathan. You, the main dealer, and my old car purchaser have given an impeccable service. Kind regards.

Peter B(Hemel Hempstead)
31st May 2018

Jonathan, A somewhat belated update as requested. Sold my old car to **** Cars LTD – Mark was easy to deal with and gave me the best price that I received. Chris **** at Mercedes was also great and got me the car I wanted(GLC) at, again, the best price I received. I decided to pick it up myself from **** as the train journey is easy So, in summary, I am very pleased with the way things went – although it is a sobering thought that it is now over 30 years since I first used Carfile! Kind regards

Maxine Mc(West Bromwich)
30th May 2018

Hi Jonathan, My elusive car has arrived. Your assistance is greatly appreciated. Thank you. Kind regards,

Paul R(Bexleyheath)
15th May 2018

Hi Jonathan Just got home & I am very pleased with my new car. Thank you once again for all your help, seamless as always 😀 Kind regards

Carl B (Iver)
13th May 2018

Hi Jonathan, Pictures as promised. Thanks for helping me get this for a reasonable price. Kids are very happy with it, cant get them out of it. Regards,

Arif H(Surrey)
27th Apr 2018

Jonathan, Thanks for all your help the car arrived yesterday. Carfile were amazing from start to finish and they also offered a great price for our old car. I was a bit sceptical as I hadn’t previously placed an order for a car in this way. I searched around for the best deal I could find, however Jonathan was able to better that! Our new car arrived yesterday, as described, and the team dealing with us from VW were also great. We would definitely use Carfile again and for anyone buying a new car give them a call.

Remi D(St. Albans)
23rd Apr 2018

HI Jonathan, Pics attached. Thanks for sorting the deal, very happy with the car so far!

Andy D(Middlesex)
19th Apr 2018

Hi Jonathan Just wanted to say a big thank you to you. My vw t roc arrived yesterday and looks and drives beautifully. The money i saved using carfile was massive in comparison to what my local vw dealership was offering. Part ex of my old car, free delivery and great customer service from carfile and their vw contacts have made this a simple and pleasurable way to buy a car without all the showroom hard sale tactics. My first time using carfile but definitly wont be the last. Many thanks

Alex McC(Bristol)
13th Apr 2018

Dear Jonathan The T Roc arrived absolutely as forecast from **** VW this morning. Excellent service (for the third time!) by Carfile and **** VW. It is a pleasure doing business with everyone in the chain. **** the delivery driver was very very good too. Thank you very much.

David W(Newport,Wales)
07th Apr 2018

Hi Jonathan The GTi was delivered on schedule last week - thanks again for your advice in choosing the right spec! Very happy with the car. Once again, the service from both yourself and **** @ VW **** was first rate. The same also applies to **** who dealt with the purchase of my vehicle. Overall, the whole process was seamless from start to finish. Kind regards

Roy G(Lichfield,Staffs)
05th Apr 2018

Hi Jonathan........have now picked up my third car I have bought from you over the years, this time a Maxda CX5. As before the purchase went smoothly but the extra advantage this time was you were able to arrange a part exchange for my car, and a good price to. Good prices, good service, many thanks. Regards

Vipul S(London)
05th Apr 2018

Hi Jonathan, I trust you are well. I returned from vacation recently but wanted to let you know that I picked up my new Audi A6 from **** Audi around mid March. I have only driven it a few times so far but it's lovely. Thank you for help and service. Regards

Ann Y(London)
02nd Apr 2018

Hi Jonathan, I just wanted to let you know I picked the car up on Thursday - it took a little longer than I’d anticipated but they got there in the end. Thanks for all your help with sorting it out. Kind regards