What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Jon S(Herts)
05th Feb 2024

I have bought several cars through Jonathan and always been delighted. Service has been friendly and efficient and very competitive pricing. A seamless operation from enquiry to delivery. I will use them again and recommend them to everyone.

Austin C(Portsmouth)
24th Jan 2024

This is the second car I have bought through Carfile and the process is ideal if you are a cash purchaser and just want confidence that you are getting a competitive deal with no fees or extras or pressure from salesmen. Choose the car and spec from the Carfile web site and Jonathan will introduce you to the main dealer who will sell you the car at the agreed price.

Christine A(North London)
12th Jan 2024

Hi Jonathan We picked up my new X1 xDrive i23 just before New Year, it’s just as ordered and at an excellent price. You and the dealership were very helpful, a painless process. Thank you. We would highly recommend Carfile to friends and family. I have attached a couple of photos, we are looking forward to taking on a long trip. Kind regards

Daren M(Warwickshire)
06th Jan 2024

Hi Jonathan, The new wagon finally arrived. Love the colour and alloys. It drives superbly. Thanks for your assistance. Regards

Melissa K(Romford)
27th Nov 2023

Hi Jonathan, wow 6 years has flown by!! Here’s the new car which I’m enjoying! Thank you so much as usual for your help, I’ll continue to recommend you and speak when I’m ready for the next one!

Shaun C(Shropshire)
25th Nov 2023

Hi Jonathan, I’ve just sent you a couple of pictures on WhatsApp taken just after the car had been delivered when it was nice and shiny!! Thanks a million for helping me again, always enjoy talking and dealing with you. Diary for about 2 years time and we’ll do it all again 😊 Kind regards

Emily H(Herts)
09th Nov 2023

We were recommend Jonathan from my father, who had previously purchased cars through Jonathan’s father many years ago! I wanted to express our huge thanks to Jonathan for securing us a fantastic deal on our new BMW X3 M40i. Service was exceptional and his dedication to finding the best price, coupled with clear communication throughout the process, made the entire experience seamless. Though we had to wait a bit for this beauty, the wait was undoubtedly worth it! Jonathan made the entire car-buying journey enjoyable and stress-free. I would highly recommend his services to anyone in search of a new car. Without a doubt, we will be using Jonathan again. Top-notch service all around!

Peter R(Devon)
08th Nov 2023

Thank you for your patience (Peter from Devon......a previous customer of maybe half a dozen cars via Carfile???? Audis, Land Rovers, Mazdas? I cant remember them all. Lovely chap that has his own full size railway in his grounds... i remember that much.) enjoy your new car!😀

Andy W(Croydon)
07th Nov 2023

Having been referred to Jonathan and carfile.net , it has been a very easy process. Jonathan has been great to communicate with and we are very pleased with our brand new T-Roc.

Sarah H (Essex)
06th Nov 2023

Hi Jonathan, Just wanted to say thank you for all your help in getting my new car. Its lovely to drive and I love the colour. I know Dad was really impressed with the service. I've had several emails/calls since picking the car up to check all is well and I'm happy with everything - the manager obviously runs a good showroom. Thanks again for all your help!

Alistair H(Shropshire)
19th Oct 2023

We have just taken delivery of our 2nd car from Carfile. Delighted with the exceptional service given from both Jonathan and the dealer the car was supplied from. Highly recommend if you want a painless car buying experience at the very best price.

Alistair H(Shropshire)
19th Oct 2023

We have just taken delivery of our 2nd car from Carfile. Delighted with the exceptional service given from both Jonathan and the dealer the car was supplied from. Highly recommend if you want a painless car buying experience at the very best price.

David S(Kendal)
18th Oct 2023

Hi Jonathan, You have done it again! Another successful delivery and happy customer! From my records….we/friends and family have enjoyed Carfile delivery of: VW Polo x 3 Skoda Superb VW Touran VW Tiguan Skoda Kamiq Monte Carlo Cupra Leon And now a Toyota Yaris Cross Many thanks as always

Jackie O'B(Rayleigh)
13th Oct 2023

I purchased a new Audi A3 Sportback through Jonathan at Carfile. What amazing customer service from start to finish, both on the telephone and via email. I was guided through every step of the way; and Jonathan was responsive, helpful, very patient with my many questions; and also warm, kind and reassuring. Jonathan was able to secure a very good price for the new car and also my old car through a separate outlet. I have already recommended Carfile to my family and friends; and they would definitely be my first stop for any future purchases. Thanks so much,

Julian O(Notts)
02nd Oct 2023

Excellent service from both Jonathan and the dealership. Quick response to the initial enquiry, and subsequent great communication on keeping me up-to-date on the expected delivery time . And a great price! Absolutely love the car. Not the first one I’ve bought through Carfile and I’m sure it won’t be the last

Wilson McT(Ayr)
29th Sep 2023

Once again Jonathan at Carfile provided a seamless, first class service, with my new BMW arriving this week. I have used Carfile a good few times over the past two decades, and been consistently impressed by the clarity and competitiveness of the pricing, speed of response to queries, broad range of makes and models available, and general helpfulness and friendliness. Dealers used by Carfile have been equally impressive. Highly recommended. Would readily use again.

Alvin S(Holmfirth)
13th Sep 2023

Hi Jonathan, We have collected our new car today and are really impressed with it. Thank you again for all your help…as pensioners we appreciate your patience and advice. We have bought cars from you for the past twenty years and will continue to recommend your Company. Sincerely ,

Douglas J(Kent)
12th Sep 2023

Ha! A Lovely picture of Douglas' dog in their new Toyota Yaris Cross!!

Raoul C(Notts)
10th Sep 2023

"Ed at your Hyundai Dealership is one best salesman I’ve come across he patient, courteous, efficient , knowledgeable ,attentive , remembers what you asked Replied promptly to emails & remains calm & always fair totally unshakeable. He sells 3x more cars than anyone else in fact I think he’s key to their sales."

David S(Kent)
08th Sep 2023

Thank you Jonathan at Carfile Even though Ford have decided to stop building this model, you managed quite a miracle and found just the car my “Better Half” wanted. I am in my wife’s “good books” for a while now. It is our 3rd Fiesta via Carfile; looks super and drives beautifully. We just need a 9 year old child to explain how all the Tech Stuff works ! Thank you to everyone involved