What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Neil P-S(Kent)
02nd May 2023

Jonathan It started over 25 years ago with your Dad and we’re still getting our cars from CARFILE. As always the service is second to none. Impeccable. Finally she has arrived. Picture as promised. Kind regards

Keith D(Stansted)
25th Apr 2023

Hi Jonathan~Thanks for getting a great deal on a new Ford Puma ST for me. You explained your procedure for ordering etc and the price was agreed upon.I was then contacted by your supplying dealer as stated by your goodself and the Puma ST was ordered. I was kept informed right through the process until my vehicle was delivered. So a big thank you to you Jonathan and your contact at the dealership. It was a 5 star service from start to finish by both of you.The Puma ST looks stunning in the Mean Green paintwork and has had many great comments on it.

Nathan C(Newcastle-Under-Lyme)
25th Apr 2023

Hi Jonathan My VW Tiguan finally arrived on Friday. It has been quite a wait but happy to have and it is satisfying to have it for so much less than current list price. Really glad to have gone for the higher spec model. My children love the sunroof and the extra features. I would certainly recommend you to others not just on price but also for the personal service. The delivery driver from the dealer was also very helpful. Attached are a couple of pictures. Regards

Matthew S(Leek)
24th Apr 2023

Hi Jonathan, I would just like to let you know that the new car has been delivered and arrived safely. I would like to take the time to thank you for everything you have done for me to make this possible. I wish you both the best. Regards

Bob DF(Derby)
23rd Apr 2023

Purchased this vehicle through Carfile. Excellent service from Jonathan who guided me through the purchase process which was easy and stress free from beginning to end. I couldn’t collect the vehicle so it was delivered to my door by transporter – wish I had taken a picture! Flawless transaction with good discount. Would recommend Jonathan and Carfile without reservation.

Roger H(Lincs)
05th Apr 2023

Dear Jonathan, Thank you very much for getting the new A8 for me. You have managed to get an amazing deal. Better than I could have hoped for. The car is beautiful. Very best wishes,

Vicky P(Cornwall)
30th Mar 2023

Greeting from St.Michaels Mount! Thank you for sending in the pics Vicky. As i mentioned, its one of my favourite places to visit! Enjoy your new car!!

Ian P(Somerset)
29th Mar 2023

Hi Jonathan, Following my recent enquiry with you we took delivery of this Fiesta today. Quite the pair, although the Kuga needs a good clean! Thanks for your help again. Regards,

Robert S from North London.
29th Mar 2023

Great Pic!! This was sent in by Robert S from North London. Out with the Old and in with the New! 2015 Mark 7 VW Golf GTI 3dr supplied by Carfile and brand new 2023 Mark 8 VW Golf GTE.

Caroline and Nigel C(Thatcham)
27th Mar 2023

Another great new car bought through Carfile, good friendly service at a great price! …the next one is already on order 😀

Richard G(Cheltenham)
21st Mar 2023

Dear Jonathan, Here is a photo of our new fiesta. We are very pleased with it. Thanks for your help. Regards,

Ian P(Bristol)
06th Mar 2023

Many Thanks Jonathan. My VW Tiguan R Line 1.5 finally arrived today after 15 months. I cant stay out of it. It was well worth the wait and so glad i used you.

Dave B(Notts)
23rd Feb 2023

I have bought many cars from Carfile over the years, 1st from Pat and latterly from son Jonathan. Carfile never fails to please – good prices/good service, and even in the current post-Covid situation have managed to obtain my latest car to the specification required from UK stock when no-one else could! Brilliant, thoroughly recommend.

Gary S(Lincolnshire)
21st Feb 2023

Hi Jonathan, Just to say a big thank you for arranging the purchase of Sue's new VW Polo R-Line, it was delivered last Friday and we is delighted with it. This is the third car we've bought through Carfile and the whole process has been highly efficient and stress free. We would have no hesitation in recommending you to other buyers looking for a great deal on their new car. All the best,

Anne M(Leics)
20th Feb 2023

Hello Jonathan, A very, very beautiful car - immaculately ‘turned out’ by your Dealer earlier today. Great handover from Shaun. The picture is sent with sincere thanks for all the independent advice and truly invaluable support - you’ve been there every step of the way. Since you probably feel as if you have a stake in the car by now … I thought you’d appreciate a look see

Andrew C(Northants)
07th Feb 2023

I first visited Carfile.net 9 years ago following a recommendation from a colleague. Since then I have purchased 3 cars from Carfile and have never thought about looking elsewhere as I know the service and the price is difficult to beat. On each occasion Jonathan has helped guide my purchase, answered all my questions honestly, and made the process of buying a car incredibly easy. In the past I dreaded having to go into a showroom and negotiate a fair price but that is now a thing of the past. Thanks for your guidance Jonathan and I look forward to speaking to you about my next car purchase.

Tony F(Leicestershire)
24th Jan 2023

Another F(J)lawless transaction with a very generous discount. This is now the 3rd car I have purchased via carfile.net and I cannot speak highly enough of the service and the underlying dealerships for each purchase. As an existing customer, on this occasion, the dealer didn’t even insist on a deposit to secure the order. Considering the current difficulties in the industry with new car orders I was still able to secure a factory order BMW iX3, to my specification, within a 3 month timescale. Staggering. Thanks Once again.

Phil A(Leeds)
23rd Jan 2023

Dear Jonathan, I finally took some photos today. I’m embarrassed by how dirty they are, but as you say they’re hard at work now. We’re both absolutely delighted with them. The service from Carfile and the dealer was excellent, despite a few challenges on the way. Amazing that we actually got a discount on them too!

Mark F(St.Albans)
20th Jan 2023

I collected my new BMW X1 M Sport 30e xDrive two weeks ago from your BMW Dealership. I am very happy with the car. It drives very well and is better in all respects compared to the old model. It’s full of technology much and touch screen provides loads of information. Thank you making the introduction for me and enabling me to achieve a decent discount which was not possible at my local dealer. Regards

Chris N(Cheshire)
19th Jan 2023

This is the second car I have purchased through Carfile. The process was easy from start to finish and the savings were a nice bonus. Unfortunately I couldn’t collect the car as I had planned, however it was not a problem and it was arranged for the car to be delivered to my home. The car is stunning and was well worth the wait.