What Customers think of us!
We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.
Hi Jonathan, Really happy with the Hyundai Ioniq 5 and glad to have bitten the bullet on an EV. It looks awesome in the matte finish, and is comfortable to drive. Carfile was an easy service to use and got me the best price for my purchase. I'll certainly pass it on to anyone else in the same situation. Thanks!
Hi Jonathan, As promised, here are a couple of photos of my new Mazda CX-30. I am really pleased with it, it's a much better drive than my previous SEAT and everyone who has seen it likes it. Thanks you again for helping us to get a good deal on it, I've been recommending you to colleagues at work. Kind regards,
There is no better feeling than a new car being delivered especially when you’ve ordered it via Jonathan at CarFile.net , giving us reassurance that we had the best price without the need to spend hours and hours trawling dealerships. Just what we needed ahead of a new baby arriving! And to top it off, it was ready FAR quicker than expected.
Hi Jonathan, I felt the process for buying the new car was really smooth and easy. My dad has used you before and he was linked up with the same contact to discuss what add ons if I wanted, if any. I got updated on when the car was going arrive and estimated date initially. It came before the estimated date and I was on holiday. They kept the car until I was able to collect it. This was also really smooth. My dad went and collected it and this was a fast process too enabling Dad to travel home as he had a long drive back up to Scotland. When I saw the car it was nice and it looked pristine. I got contacted to see if I liked the car and was it up to my expectations.
“Thanks Jonathan for the quick and simple ordering process at Carfile. I now have my BMW M440i from the dealership and was able to add some M Performance parts to the car in the days prior to collection. Everything went smoothly with the dealership as they provided great customer service.This is the second time I have used Carfile to purchase a new car and would highly recommend!”
'Hi Jonathan, please find pictures attached of our New Skoda Enyaq which we took delivery of last week. Ordering was very easy through yourselves, you offered us a discounted price and within a couple of days a Main Skoda dealer contacted us to discuss the car that we were interested in at the price we agreed with yourselves. Once talking to the Skoda dealership we had the opportunity to change and add one or two extras to the spec of the car which we duly did. These were offered at your discounted rates. As you know these cars have long waiting lists of normally 12 months at the moment and yet we got ours within 6 months. Keeping us informed every two weeks the progress of our cars production schedule. I have only got praise for the business operation you have Jonathan as well as the Skoda Dealership you put us in touch with. I definitely would have no doubts recommending you to anyone and i will certainly contact you next time.
Dear Jonathan, All went very well yesterday and I picked up the new Toyota C HR as arranged at **** Toyota. A long drive home but it passed quickly enough. The new car is excellent…better than my expectations . Service by the Toyota Garage was exemplary and the whole process worked extremely well. This is my sixth Carfile purchase and also the sixth time that you've dealt with my old car. It works very well indeed. With very best wishes
Dear Jonathan, Many thanks again, I am over the moon with the Hyundai Ioniq 5 and the customer service received throughout was impeccable. I really felt like I was fully involved from start to finish, from purchase, through regular updates to delivery. Top notch and I can’t speak highly enough of carfile.net I certainly wouldn’t go anywhere else to buy a new car. I was so happy to see you were still in charge after my experience in 2015 with the purchase of a new Fiesta which was delivered as a surprise to my wife on her actual birthday.
' Hi Jonathan, I now have my new A6. The process from my initial enquiry to Carfile and the subsequent involvement of the recommended Audi dealership was quick, simple and efficient. I would be happy to use Carfile again and will recommend to friends as well. Thanks for your help.' Regards
Dear Jonathan, I’m away from home in Scotland so haven’t seen the car in the flesh other than a few minutes when it arrived. My daughter is delighted with it. The procurement process has been brilliant thanks to Carfile as it always has been. I have recommended it to my friends and colleagues over the years as the most secure and best value method to obtain the best deal. Thank you for your assistance and continuing to provide such an outstanding service in these most challenging of retail times.