What Customers think of us!
We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.
Jonathan, Thanks for all your help the car arrived yesterday. Carfile were amazing from start to finish and they also offered a great price for our old car. I was a bit sceptical as I hadn’t previously placed an order for a car in this way. I searched around for the best deal I could find, however Jonathan was able to better that! Our new car arrived yesterday, as described, and the team dealing with us from VW were also great. We would definitely use Carfile again and for anyone buying a new car give them a call.
Hi Jonathan Just wanted to say a big thank you to you. My vw t roc arrived yesterday and looks and drives beautifully. The money i saved using carfile was massive in comparison to what my local vw dealership was offering. Part ex of my old car, free delivery and great customer service from carfile and their vw contacts have made this a simple and pleasurable way to buy a car without all the showroom hard sale tactics. My first time using carfile but definitly wont be the last. Many thanks
Hi Jonathan The GTi was delivered on schedule last week - thanks again for your advice in choosing the right spec! Very happy with the car. Once again, the service from both yourself and **** @ VW **** was first rate. The same also applies to **** who dealt with the purchase of my vehicle. Overall, the whole process was seamless from start to finish. Kind regards
Hi Jonathan........have now picked up my third car I have bought from you over the years, this time a Maxda CX5. As before the purchase went smoothly but the extra advantage this time was you were able to arrange a part exchange for my car, and a good price to. Good prices, good service, many thanks. Regards
Hi Jonathan, I trust you are well. I returned from vacation recently but wanted to let you know that I picked up my new Audi A6 from **** Audi around mid March. I have only driven it a few times so far but it's lovely. Thank you for help and service. Regards
Hello Jonathan I just wanted to thank you so much for brokering the deal that made it possible for me to buy such a lovely car. The very fair bid you obtained from Mark for my part ex together with the cracking discount on the new car meant that I was able to take delivery of a superb new Tiguan SEL on Tuesday. Once again, Mark was a dream to deal with. This time you really went that extra mile for me and even helped me choose the car. You will recall that I was test driving various cars at the start of the year but none of them really satisfied my requirements.Then at your suggestion I drove the Tiguan and I was smitten! What a fabulous car. The size of it and the classy smooth drive are spot on - very me! The colour and the black leather seats are just perfect too. After so much hesitation over the final spec, I think I got it absolutely right in the end! You will not be surprised to hear that I am having some difficulty using the car's state of the art technology but I am in the process of arranging some further help with this, so hopefully my new driving experience will be an even better one in the coming days and weeks. Your input has been invaluable this time and is so appreciated. I will certainly continue to recommend Carfile to all my friends and family. I am attaching a pic of the new purchase safely parked in my garage (it hasn't stopped raining here since I took delivery!) Happy Easter and thanks again
Hello Jonathan I have attached a photo of my new VW Golf GTI. I am delighted with the service you provided and the discount on the car. The service from the dealer has been superb. The weather was terrible on the day the car was delivered but it arrived in pristine condition in a covered transporter. Hopefully, I will be in touch in 3 years' time for my next car. Regards
Hi, Hope all is well and that you’re looking forward to the weekend. Picked up the Skoda on Tuesday and have already put a few hundred miles on the clock. Great car. Thanks again for all your help. If you want a quote for the website how about: “The quick and painless way to buy a car. The price you’re quoted is the price you pay and, although you're getting a hefty discount, you’re always treated like a valued customer.”
Hi Jonathan, As requested attached are a couple of photos of my new Range Rover Sport which I collected from **** Land Rover yesterday. The purchase process was completely painless with you making the initial introduction. I was pleasantly surprised with the discount you were able to negotiate which saved me around 6% off the list price as my local dealers were not able to offer any discounts whatsoever. The facelifted Sport is a huge improvement over the previous version so I am very pleased. **** were also a pleasure to deal with, in particular, **** who was my point of contact. Thank you very much
Hi Jonathan, My new car arrived on Thursday as planned from **** VW. I drove it yesterday for the first time. WOW! What a step up in power from the last one you supplied to us! As always thank you very much for making the buying process so easy and stress free. I don't have a great photo to attach - only one was it coming off the transporter. Thanks once more and I'll be in touch again next time. Kind regards,
Dear Jonathan, Delivery of my new shiny Volkswagen Up! all went as planned yesterday. Pleased find attached a photo. I am very happy indeed with the very professional service provided by the Volkswagen dealership you put me in touch with. I look forward to buying through Carfile again in the future. In the meantime, it’s the fun part - driving and enjoying all the great features of my new Up! Also, thank you for your suggestions to the dealer to delay the registration so I could have March 18 plate and to deliver the car to me. Best regards