What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Alvin S(Holmfirth)
13th Sep 2023

Hi Jonathan, We have collected our new car today and are really impressed with it. Thank you again for all your help…as pensioners we appreciate your patience and advice. We have bought cars from you for the past twenty years and will continue to recommend your Company. Sincerely ,

Douglas J(Kent)
12th Sep 2023

Ha! A Lovely picture of Douglas' dog in their new Toyota Yaris Cross!!

Raoul C(Notts)
10th Sep 2023

"Ed at your Hyundai Dealership is one best salesman I’ve come across he patient, courteous, efficient , knowledgeable ,attentive , remembers what you asked Replied promptly to emails & remains calm & always fair totally unshakeable. He sells 3x more cars than anyone else in fact I think he’s key to their sales."

David S(Kent)
08th Sep 2023

Thank you Jonathan at Carfile Even though Ford have decided to stop building this model, you managed quite a miracle and found just the car my “Better Half” wanted. I am in my wife’s “good books” for a while now. It is our 3rd Fiesta via Carfile; looks super and drives beautifully. We just need a 9 year old child to explain how all the Tech Stuff works ! Thank you to everyone involved

James Y(Glasgow)
05th Sep 2023

Dear Jonathan, Here are some photos of the new car in the Sunshine. Thanks for arranging the sale with **** Skoda. The pictures were taken today in the village of Strone, which is on the banks of Loch Long. A little trip down from Glasgow to Gourock then across to Dunoon on the Ferry and around the corner from Holy Loch. Weather has been super here today and the Car is running great! Regards,

Martin A(Herts)
31st Aug 2023

I bought my A3 from carfile 19 years ago and after 212,000 miles i thought that it was time to buy a new model. Luckily carfile is still going and i bought a new Q2 and saved £3000. I can therefore recommend carfile to anybody wishing to buy a new car.I was Also able to sell my A3 through them and the entire process was painless.

Andy B(South Wales)
24th Aug 2023

Full marks to Jonathan and the team at Carfile. They were always there with a speedy and informative response on all sorts of aspects regarding the ordering process and once the decision was made the process of securing me a great deal was quick and seamless. The offer was made and the contact was established with the dealership. From then on I was kept well informed until the car was delivered, on time and all as specified.

Mike P(Teddington)
12th Aug 2023

Hi Jonathan We picked up the new car and it’s just as we ordered. - very satisfied. What made the collection extra special was the service provided by you Skoda contact at the dealership. He was very thorough, very polite, patient and a really nice guy! Thanks again for all your help Beat wishes

Paul S (Leeds)
04th Aug 2023

Hi Jonathan. My new VW Tiguan Elegance has finally arrived safely, following a long 18 month wait in the post pandemic, semi-conductor shortage world that we we inhabit. Suffice it to say, I am very pleased with car and it was well worth the wait. I think this is the 12th car that we have bought through Carfile and as usual the service that you provided was fantastic. Crucially, I got the vehicle at a price that could not be matched elsewhere. Thanks for your efforts.

Craig G(Salisbury)
03rd Aug 2023

Hi Jonathan, the VW T-Cross is the 5th car the family has bought from you. The 1st one is the VW Passat almost 14 years ago that we traded in. We fully expect to buy the 6th one from you in about 3 years time. It's about building confidence and you do this very well.

Jackie W(Alfreton,Derbys)
02nd Aug 2023

Yet another car purchased through carfile.net This is number 6 The service provided is second to none. Jonathan makes car purchase so easy and is at the end of the phone every step of the way. If you are thinking of buying a new car definitely speak to Jonathan before you go anywhere.

Alan B(Glossop)
01st Aug 2023

Hi Jonathan, I picked up my Skoda Octavia vRS from the dealer after only 12 weeks rather than the quoted 50 weeks, I have no idea how that happened but I'm not complaining! The deal you provided was the best price I was able to find by some considerable margin, and the whole process was very smooth. Thank you, I'll be back when it's time for the next one!

Harvey L(London)
31st Jul 2023

Hi Jonathan, We've got the Hyundai (love it!) We have only filled it with petrol 4 times since March so the hybrid looks a good choice! Thanks for the help once again, I'm sure we'll be in touch when it's new car time again!

Catherine B(South Yorkshire)
20th Jul 2023

Hi Jonathan, ive justgot my new car and i am delighted with it!! Thanks for all your help - as efficient and quick as first time around and makes buying and selling a car so easy and cost effective. Thanks

Nigel C(Thatcham)
19th Jul 2023

Another successful Carfile delivery 🚚 😀 - and thank you for arranging for the old one to be lovingly towed away 😂… Thanks again Jonathan! (EDIT. This new Audi Q5 replaces an exact same car that we supplied a few years ago. This is also the family that took delivery of a New VW ID3 recently which also replaced a Carfile supplied car!)

Mark H(Kent)
18th Jul 2023

Hi Jonathan, I just wanted to let you know that at long last our new car has arrived! 😀 Thank you for all your help at time of ordering. You provide a great service. We are very happy with our new car.

Malcolm V(Shropshire)
16th Jul 2023

Hi Jonathan, Thank you for dealing with the purchase of the Volvo XC40 which arrived safely this morning. The whole process from start to finish has been smooth and professionally handled which is very refreshing! Thank you again. All the very best

George W(Surrey)
15th Jul 2023

“Buying through Carfile was a pleasure: good pricing; efficient part-exchange; and a very friendly and professional service received from the Skoda salesperson.”

Jess C(Brailsford)
14th Jul 2023

New Car Day 🙌🏻 as always i find a car I like and send it over to Jonathan to find me the cheapest dealership in a reasonable radius to order from. Making sure I get the best deal and also a seamless process. Going into a dealership isn’t for me, it takes too long (busy mums do not have time to sit around in car dealerships) therefore we get the process completed online by email and phone so when the car has arrived it’s a quick and easy collection (just 30 minutes in the dealership!) thanks also to Wayne at the Kia Dealership for a super quick turn around on the car which arrived on the Friday morning and I collected at 3pm on the same afternoon! I wouldn’t buy a new car any other way. I trust Jonathan 100% to get me the best deal saving me lots of time!! Thanks again as always Jonathan, this is my 4th new car with you 😊

Richard M(Essex)
12th Jul 2023

Thank you Jonathan for arranging another successful part-ex sale and competitive price, It all went very smoothly. After a hefty delay it is great to get our New VW Alltrack (Mark 8 final version). The improvements in the specification, technology and comfort compared to our previous model are really amazing and it’s a great fast and smooth ride. Hopefully diesels still have a long way to go.. I have been pleased to recommend Carfile to friends and colleagues. Best regards