What Customers think of us!
We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.
Excellent service from both Jonathan and the dealership. Quick response to the initial enquiry, and subsequent great communication on keeping me up-to-date on the expected delivery time . And a great price! Absolutely love the car. Not the first one I’ve bought through Carfile and I’m sure it won’t be the last
Once again Jonathan at Carfile provided a seamless, first class service, with my new BMW arriving this week. I have used Carfile a good few times over the past two decades, and been consistently impressed by the clarity and competitiveness of the pricing, speed of response to queries, broad range of makes and models available, and general helpfulness and friendliness. Dealers used by Carfile have been equally impressive. Highly recommended. Would readily use again.
"Ed at your Hyundai Dealership is one best salesman I’ve come across he patient, courteous, efficient , knowledgeable ,attentive , remembers what you asked Replied promptly to emails & remains calm & always fair totally unshakeable. He sells 3x more cars than anyone else in fact I think he’s key to their sales."
Thank you Jonathan at Carfile Even though Ford have decided to stop building this model, you managed quite a miracle and found just the car my “Better Half” wanted. I am in my wife’s “good books” for a while now. It is our 3rd Fiesta via Carfile; looks super and drives beautifully. We just need a 9 year old child to explain how all the Tech Stuff works ! Thank you to everyone involved
Dear Jonathan, Here are some photos of the new car in the Sunshine. Thanks for arranging the sale with **** Skoda. The pictures were taken today in the village of Strone, which is on the banks of Loch Long. A little trip down from Glasgow to Gourock then across to Dunoon on the Ferry and around the corner from Holy Loch. Weather has been super here today and the Car is running great! Regards,
I bought my A3 from carfile 19 years ago and after 212,000 miles i thought that it was time to buy a new model. Luckily carfile is still going and i bought a new Q2 and saved £3000. I can therefore recommend carfile to anybody wishing to buy a new car.I was Also able to sell my A3 through them and the entire process was painless.
Full marks to Jonathan and the team at Carfile. They were always there with a speedy and informative response on all sorts of aspects regarding the ordering process and once the decision was made the process of securing me a great deal was quick and seamless. The offer was made and the contact was established with the dealership. From then on I was kept well informed until the car was delivered, on time and all as specified.
Hi Jonathan We picked up the new car and it’s just as we ordered. - very satisfied. What made the collection extra special was the service provided by you Skoda contact at the dealership. He was very thorough, very polite, patient and a really nice guy! Thanks again for all your help Beat wishes
Hi Jonathan. My new VW Tiguan Elegance has finally arrived safely, following a long 18 month wait in the post pandemic, semi-conductor shortage world that we we inhabit. Suffice it to say, I am very pleased with car and it was well worth the wait. I think this is the 12th car that we have bought through Carfile and as usual the service that you provided was fantastic. Crucially, I got the vehicle at a price that could not be matched elsewhere. Thanks for your efforts.
Hi Jonathan, I picked up my Skoda Octavia vRS from the dealer after only 12 weeks rather than the quoted 50 weeks, I have no idea how that happened but I'm not complaining! The deal you provided was the best price I was able to find by some considerable margin, and the whole process was very smooth. Thank you, I'll be back when it's time for the next one!
Another successful Carfile delivery 🚚 😀 - and thank you for arranging for the old one to be lovingly towed away 😂… Thanks again Jonathan! (EDIT. This new Audi Q5 replaces an exact same car that we supplied a few years ago. This is also the family that took delivery of a New VW ID3 recently which also replaced a Carfile supplied car!)