What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Gary D(Lancs.)
05th Aug 2022

' Hi Jonathan, I now have my new A6. The process from my initial enquiry to Carfile and the subsequent involvement of the recommended Audi dealership was quick, simple and efficient. I would be happy to use Carfile again and will recommend to friends as well. Thanks for your help.' Regards

Nigel M(Notts)
02nd Aug 2022

Great service from Carfile! Made the whole process smooth and easy and a pleasure to deal with.

David S(Kendal)
28th Jul 2022

Dear Jonathan, I’m away from home in Scotland so haven’t seen the car in the flesh other than a few minutes when it arrived. My daughter is delighted with it. The procurement process has been brilliant thanks to Carfile as it always has been. I have recommended it to my friends and colleagues over the years as the most secure and best value method to obtain the best deal. Thank you for your assistance and continuing to provide such an outstanding service in these most challenging of retail times.

Phil A(Ripon)
19th Jul 2022

Hi Jonathan Collected the A1 on Friday. My son is absolutely delighted with it. Thank you for a great service and thank you to ***** at Audi. Looking forward to getting our hands on the Etron GTs in a couple of months. Many thanks

Tom W(Kent)
18th Jul 2022

Jonathan, here is a pic of my New Mini! Great service and would recommend you to my friends and family.

Debbie S(Manchester)
18th Jul 2022

Hi Jonathan, my new Audi was delivered yesterday and I'm so pleased with it. Thanks for all you help throughout. It was such a smooth process, dealing with both my new car and trading my existing car in with your contacts. ***** at Audi was great to deal with and he kept me updated regularly. Excellent service, so friendly and professional and look forward to dealing with you again when I change my car. Thanks again for everything!

Mike C (Bromley)
08th Jul 2022

Thanks Jonathan Please find attached [several] photos of our brand new Mazda CX-5. Ordering it through you was very simple and easy, with the final discounted cost being exactly as you quoted. There was great communication with you and the Mazda dealer from initial enquiry to collecting the car – though as is inevitable these days there were a few quiet months awaiting delivery from the factory! My wife absolutely loves the CX-5 and is impressed by its high specification and cutting-edge technology, particularly the heads-up display and sunroof! The longish drive back from the dealership in the Midlands was very smooth and comfortable – all in all a great experience! We would definitely recommend your service. Regards

Mark B(Dunstable)
05th Jul 2022

Hi Jonathan, Ordering the car was straightforward. The price was exactly as indicated, and the dealership very helpful. The car was delivered as expected, in excellent order. Very pleased with the service. All the best,

Andrew S(Preston)
04th Jul 2022

Dear Jonathan Please find attached 3 pictures of our new vehicle!! The car is excellent, as was you contact and his colleagues at **** BMW. As ever thanks for your help on this, much appreciated!! Regards

Lynda and William McD(Derbyshire)
29th Jun 2022

I would just like to say that purchasing a car through carfile is straightforward. The whole process worked like clockwork. I am very pleased with the car and it fulfils my expectations. Thanks again!

Ian and Natasha C(Whitchurch)
28th Jun 2022

Jonathan, just wanted to thank you for another successful car buying experience through you (our third). Very happy with the Golf.

Bob M(Formby)
24th Jun 2022

Great and seemless service from Carfile. They were able to get me a great discount on our Up GTI where local dealerships could offer me none. Would recommend and I will definitely use them again

Peter S(Derbys)
16th Jun 2022

Hi Jonathan, hope you're well! Just a quick note to let you know that I collected my new car today from **** Mazda... your contact their was a good chap to deal with throughout. Many thanks for your initial introduction and for sourcing the prices etc. Pic attached. I'll be in touch in future whenever it's time for a new motor!

Peter B(Surrey)
14th Jun 2022

Just to say thank you Jonathan , my new BMW arrived yesterday and it was a pleasure buying it through you and your team of suppliers. The team at the BMW Dealership did a great job with setting up the online BMW app on my phone and answering the questions about the new car. Here is a pic which shows it next to the VW you supplied to Tanya last year!

Andrew S(Lincs)
27th May 2022

Hi Johnny, First class service from start to finish from the dealer, I was kept informed throughout the process despite the current lead times, I have had a long standing relationship with Carfile and would recommend their service wholeheartedly to anyone.

Thomas B(Chesterfield)
25th May 2022

Hi Jonathan, We picked up the new car on Friday.Very happy.Thank you for your services and also the Audi dealer who was excellent. Regards

Brian B(Leicestershire)
25th May 2022

Hi Jonathan, Almost 9 months from the order date my new Audi SQ2 Vorsprung has arrived. Brilliant. Is this my fourth or fifth consecutive new vehicle arranged through you. Why do I keep returning? Excellent discounts, wide choice and probably best of all excellent service, always helpful, professional and friendly. Many thanks.

David L(Leics)
24th May 2022

Jonathan, Golf R line arrived this morning...very pleased, excellent service from Carfile. Thanks for your help and all the best.

Gurj D(Slough)
24th May 2022

Hi Jonathan Just to let you know the Defender was delivered this morning and we are delighted with it!

Simon H(County Durham)
20th May 2022

Hi Jonathan, So glad we took our neighbours advice and contacted you. The dealerships were easy to deal with, we picked the one that got in touch straight away. So impressed with the car, still getting my head round all the bells and buttons. It tows like a dream and due to the 4 x 4 capability it is solid with the van on the back.. Thanks again, great service. Regards,