What Customers think of us!
We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.
Hi Jonathan~Thanks for getting a great deal on a new Ford Puma ST for me. You explained your procedure for ordering etc and the price was agreed upon.I was then contacted by your supplying dealer as stated by your goodself and the Puma ST was ordered. I was kept informed right through the process until my vehicle was delivered. So a big thank you to you Jonathan and your contact at the dealership. It was a 5 star service from start to finish by both of you.The Puma ST looks stunning in the Mean Green paintwork and has had many great comments on it.
Hi Jonathan My VW Tiguan finally arrived on Friday. It has been quite a wait but happy to have and it is satisfying to have it for so much less than current list price. Really glad to have gone for the higher spec model. My children love the sunroof and the extra features. I would certainly recommend you to others not just on price but also for the personal service. The delivery driver from the dealer was also very helpful. Attached are a couple of pictures. Regards
Purchased this vehicle through Carfile. Excellent service from Jonathan who guided me through the purchase process which was easy and stress free from beginning to end. I couldn’t collect the vehicle so it was delivered to my door by transporter – wish I had taken a picture! Flawless transaction with good discount. Would recommend Jonathan and Carfile without reservation.
I have bought many cars from Carfile over the years, 1st from Pat and latterly from son Jonathan. Carfile never fails to please – good prices/good service, and even in the current post-Covid situation have managed to obtain my latest car to the specification required from UK stock when no-one else could! Brilliant, thoroughly recommend.
Hi Jonathan, Just to say a big thank you for arranging the purchase of Sue's new VW Polo R-Line, it was delivered last Friday and we is delighted with it. This is the third car we've bought through Carfile and the whole process has been highly efficient and stress free. We would have no hesitation in recommending you to other buyers looking for a great deal on their new car. All the best,
Hello Jonathan, A very, very beautiful car - immaculately ‘turned out’ by your Dealer earlier today. Great handover from Shaun. The picture is sent with sincere thanks for all the independent advice and truly invaluable support - you’ve been there every step of the way. Since you probably feel as if you have a stake in the car by now … I thought you’d appreciate a look see
I first visited Carfile.net 9 years ago following a recommendation from a colleague. Since then I have purchased 3 cars from Carfile and have never thought about looking elsewhere as I know the service and the price is difficult to beat. On each occasion Jonathan has helped guide my purchase, answered all my questions honestly, and made the process of buying a car incredibly easy. In the past I dreaded having to go into a showroom and negotiate a fair price but that is now a thing of the past. Thanks for your guidance Jonathan and I look forward to speaking to you about my next car purchase.
Another F(J)lawless transaction with a very generous discount. This is now the 3rd car I have purchased via carfile.net and I cannot speak highly enough of the service and the underlying dealerships for each purchase. As an existing customer, on this occasion, the dealer didn’t even insist on a deposit to secure the order. Considering the current difficulties in the industry with new car orders I was still able to secure a factory order BMW iX3, to my specification, within a 3 month timescale. Staggering. Thanks Once again.
Dear Jonathan, I finally took some photos today. I’m embarrassed by how dirty they are, but as you say they’re hard at work now. We’re both absolutely delighted with them. The service from Carfile and the dealer was excellent, despite a few challenges on the way. Amazing that we actually got a discount on them too!
I collected my new BMW X1 M Sport 30e xDrive two weeks ago from your BMW Dealership. I am very happy with the car. It drives very well and is better in all respects compared to the old model. It’s full of technology much and touch screen provides loads of information. Thank you making the introduction for me and enabling me to achieve a decent discount which was not possible at my local dealer. Regards
This is the second car I have purchased through Carfile. The process was easy from start to finish and the savings were a nice bonus. Unfortunately I couldn’t collect the car as I had planned, however it was not a problem and it was arranged for the car to be delivered to my home. The car is stunning and was well worth the wait.