What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Matt S(London)
23rd Mar 2018

Hi, Hope all is well and that you’re looking forward to the weekend. Picked up the Skoda on Tuesday and have already put a few hundred miles on the clock. Great car. Thanks again for all your help. If you want a quote for the website how about: “The quick and painless way to buy a car. The price you’re quoted is the price you pay and, although you're getting a hefty discount, you’re always treated like a valued customer.”

Roland B(Gloucestershire)
23rd Mar 2018

Hi Jonathan, Just to say thankyou for helping me to choose my new car - Golf Estate. It is very nice and I can even work the electric handbrake!! Once again thanks

Tris P(Bury St.Edmonds)
22nd Mar 2018

Hi Jonathan, As requested attached are a couple of photos of my new Range Rover Sport which I collected from **** Land Rover yesterday. The purchase process was completely painless with you making the initial introduction. I was pleasantly surprised with the discount you were able to negotiate which saved me around 6% off the list price as my local dealers were not able to offer any discounts whatsoever. The facelifted Sport is a huge improvement over the previous version so I am very pleased. **** were also a pleasure to deal with, in particular, **** who was my point of contact. Thank you very much

Lisa C (Bury St.Edmonds)
16th Mar 2018

Hi Jonathan Thought I’d drop you an email to say thanks for sorting out my new car. It’s a beetle dune and it’s awesome so many thanks

Ray M(Cornwall)
12th Mar 2018

Hi Jonathan, Here is my new GLE350d. It is cracking and the 25.88% discount off list was pretty good too! Many thanks for your help, keep up the good work. Best regards

Jamie A(Edinburgh)
10th Mar 2018

Hi Jonathan, My new car arrived on Thursday as planned from **** VW. I drove it yesterday for the first time. WOW! What a step up in power from the last one you supplied to us! As always thank you very much for making the buying process so easy and stress free. I don't have a great photo to attach - only one was it coming off the transporter. Thanks once more and I'll be in touch again next time. Kind regards,

Heath S(Cambridgeshire)
08th Mar 2018

Hi Jonathan, Just thought i’d drop you an email. Collected the car last week Overall a great service mate, Many thanks for your help and best wishes.

Tony R(Winchester)
08th Mar 2018

Dear Jonathan, Delivery of my new shiny Volkswagen Up! all went as planned yesterday. Pleased find attached a photo. I am very happy indeed with the very professional service provided by the Volkswagen dealership you put me in touch with. I look forward to buying through Carfile again in the future. In the meantime, it’s the fun part - driving and enjoying all the great features of my new Up! Also, thank you for your suggestions to the dealer to delay the registration so I could have March 18 plate and to deliver the car to me. Best regards

Alex N(Harrow)
07th Mar 2018

Hi Jonathan, Just a quick note to say my new VW Golf R-Line was delivered to me last Friday, and I'm really happy driving it. It's a bit dirty at the moment, so I won't be sending you a photo, sorry. **** and **** at **** VW have been great support, and everything went smoothly. Thank you very much for all your help, and for trading in the old golf for me. And also the advice on the VW finance. I wish you continued success. Best wishes,

David L(Bromley)
07th Mar 2018

Hi Jonathan, Thanks again for your help getting us set up with our new Audi. It took a while to get delivered, but now that we have it it's great so far! Kind regards,

John P(Teddington)
07th Mar 2018

Hi Jonathan I hope this email finds you well. I collected my new S3 from **** Audi on Monday after a slight delay due to the bad weather last week. So far I’m very pleased with it. Here are a couple of photos before the drizzly drive home! Thanks for your and ****'s help getting a lovely new car. All the best

Nick C(Bristol)
05th Mar 2018

Hi Jonathan, just picked up a fantastic m240i. Many thanks for your assistance. Will continue to recommend you to friends and family. Regards.

Colin M(Sandbach)
05th Mar 2018

Hi Jonathan, As you can see from the attached I took delivery of my T-Roc this lunch time. Really pleased with the colour and spec. Even qualified for ‘free’ running boards from VW, as I was one of the first 1,000 to order. Just taken her out for a spin, and first impressions are good. Extremely nippy engine, smooth, and so quiet. Will drop **** at **** VW an e-mail over the next couple of days to thank her for all her help, and excellent customer service as usual. Finally, thank you for all your help in securing the discount. I dislike car showroom ‘pressure’ selling immensely, so purchasing this way is much more my style, and so much more pleasant. I would have no hesitation in recommending your services, or using you again in the future. Cheers Jonathan 🍻

Nigel C(Thatham)
04th Mar 2018

Hi Jonathan I picked up my new Q5 from **** Audi yesterday. **** also came through on the part-exchange,so the Jaguar went to him last Wednesday. Another successful Carfile purchase, thank you !

Thomas B(Chesterfield)
03rd Mar 2018

Hi Jonathan, Picked up our new Skoda Octavia Scout yesterday. Very happy with the service from yourself and **** at the Skoda dealership. I was kept informed and everything went to plan and delivered on agreed date. Many thanks. Regards

David and Mel L(Stafford)
01st Mar 2018

Hi Jonathan We managed to collect our car today as planned – despite the wintry weather. Joe at **** Mazda has been very helpful and did his best to make sure today went smoothly in difficult conditions. We are very pleased with our new car and look forward to driving it once the weather improves (it will remain on our driveway until then!). Photo attached as promised – brand new but not quite as clean anymore! Many thanks for your assistance on, I think, our 4th purchase through Carfile. Look forward to working with you again in the future. Kind regards

Marc G(Knebworth)
03rd Feb 2018

Hi Jonathan Just wanted to say thank you for the superb deal you got us for my wife's T-ROC. It was a factory order so we had to wait a while for it. The VW Dealer kept us fully informed of the cars' progress and delivered it to our home address on the back of a transporter. Excellent service allround with a large discount on a brand new model. My wife is delighted with her new car. Happy wife.............happy life! Best wishes

Guy G(Bedfordshire)
02nd Feb 2018

Jonathan We have now got our new car and are very pleased with it.

Lee H(Lancashire)
28th Jan 2018

Hi Jonathan, Thanks for your in assistance in the purchase of my first brand new car, the newly launched Skoda Karoq, which I collected on Friday. I was not expecting to be able to secure any discount on a car that had just gone on sale,for pre-order, at the time I made my enquiry. Not only did I get a great deal by using your services, your chosen dealer also gave me a very agreeable valuation for my part exchange, another bonus! **** at **** Skoda has been great, very professional, easy and friendly to deal with, and kept me informed on the progress of my order, which was delivered on time-10/10 I would highly recommended your service and hopefully will use you again in the future.. Thanks again for your help, Best Regards,

Raymond M(Aberdeen)
17th Jan 2018

Hi Jonathan Just to let you know I have purchased from the dealership (**** Skoda). I travelled down from Aberdeen last week and collected the car. In all the process was very easy and straightforward. Would definitively recommend this way of purchasing a new car to people in the future. Regards