What Customers think of us!

We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.

Paul S(Gerrards Cross)
11th Apr 2024

Hi Jonathan I’ve taken delivery of my new car today and it looks and sounds fantastic! Once again, thank you for the excellent service you provided throughout my car purchasing journey and enabling such a great outcome. I will be recommending Carfile to everyone. Kind regards,

Ian S(Workington)
03rd Apr 2024

Third car I have purchased from Jonathan and Carfile, the whole experience is so professional and stress free. I was unsure of model and spec on this purchase but Jonathan was very patient in both discussing this and pricing up options until I was sure what I wanted. From placing the order to taking delivery of the car the dealership was first class in keeping in communicating at all stages. It is an absolute pleasure to deal with Jonathan. There is a good reason Carfile has so many repeat customers!

Ron B(Inverness)
29th Mar 2024

Hello Jonathan, Just like to say thank you for getting me the fantastic deal on the Audi Q2. Big thank you to your Audi dealership for their care and attention. This time I collected the car at Humberside airport and had a nice drive home yesterday. Carfile will always be my first choice when looking for a new car. Photo attached of my first Audi Sport bought in 1986 through Carfile!!! As you can see I like red and my daughter still likes Audi's!!!

Peter(South East Scotland)
18th Mar 2024

My Lovely Golf GTI!!! Thanks Jonathan

Paul B(West Midlands)
13th Mar 2024

Hi Jonathan, New car delivered today by Nathan from the dealership who has been very helpful. It looks great. Thanks as ever for putting me in touch. Kind Regards,

Andy M(Bournemouth)
12th Mar 2024

Morning Jonathan, Collected your birthday order Mini today great service from your Mini Dealer!! Thanks for getting me another incredible deal. Very happy with the car, the 230 mile drive home proved it!! Thanks again

Tim C(Wiltshire)
10th Mar 2024

Hi Jonathan Joanne is very happy. Looks great!! Thanks again

Linda W(Gainsborough)
07th Mar 2024

Hi Jonathan! New Car Day!!!! Thank you for all your help and advice again. It makes for such a stress free experience – and what a saving!

Finlay C(Edinburgh)
06th Mar 2024

Hi Jonathan, Car arrived today. Looks great in the green we think. Very happy with your services again and the supplying Lexus dealership. It’s dry today for a run through the borders! Cheers

Sue P(Staffordshire)
05th Mar 2024

Hi Jonathan, Here’s the car, it’s super! Thanks again for all of your help, the whole process was so smooth, communication timely and very efficient and you were great to do business with. I certainly will do business with you again and recommend you to family and friends. Cheers!

Graham A(West Midlands)
04th Mar 2024

Hi Jonathan just picked up our new car.Can’t say how pleased we are with both the car and the whole process. You have been amazing.

Kirsty P(Dorset)
03rd Mar 2024

"I'm a new customer. Another great deal and excellent service from Jonathan at Carfile. Thank you very much, I love my new baby!"

Paul R(Bexleyheath)
02nd Mar 2024

Hi Jonathan, thank you for your your help once again (4th time) in the purchase of our New Toyota Yaris Cross. Very pleased with both the car & your service as usual. Kind regards

Jon S(Herts)
05th Feb 2024

I have bought several cars through Jonathan and always been delighted. Service has been friendly and efficient and very competitive pricing. A seamless operation from enquiry to delivery. I will use them again and recommend them to everyone.

Austin C(Portsmouth)
24th Jan 2024

This is the second car I have bought through Carfile and the process is ideal if you are a cash purchaser and just want confidence that you are getting a competitive deal with no fees or extras or pressure from salesmen. Choose the car and spec from the Carfile web site and Jonathan will introduce you to the main dealer who will sell you the car at the agreed price.

Christine A(North London)
12th Jan 2024

Hi Jonathan We picked up my new X1 xDrive i23 just before New Year, it’s just as ordered and at an excellent price. You and the dealership were very helpful, a painless process. Thank you. We would highly recommend Carfile to friends and family. I have attached a couple of photos, we are looking forward to taking on a long trip. Kind regards

Daren M(Warwickshire)
06th Jan 2024

Hi Jonathan, The new wagon finally arrived. Love the colour and alloys. It drives superbly. Thanks for your assistance. Regards

Melissa K(Romford)
27th Nov 2023

Hi Jonathan, wow 6 years has flown by!! Here’s the new car which I’m enjoying! Thank you so much as usual for your help, I’ll continue to recommend you and speak when I’m ready for the next one!

Shaun C(Shropshire)
25th Nov 2023

Hi Jonathan, I’ve just sent you a couple of pictures on WhatsApp taken just after the car had been delivered when it was nice and shiny!! Thanks a million for helping me again, always enjoy talking and dealing with you. Diary for about 2 years time and we’ll do it all again 😊 Kind regards

Emily H(Herts)
09th Nov 2023

We were recommend Jonathan from my father, who had previously purchased cars through Jonathan’s father many years ago! I wanted to express our huge thanks to Jonathan for securing us a fantastic deal on our new BMW X3 M40i. Service was exceptional and his dedication to finding the best price, coupled with clear communication throughout the process, made the entire experience seamless. Though we had to wait a bit for this beauty, the wait was undoubtedly worth it! Jonathan made the entire car-buying journey enjoyable and stress-free. I would highly recommend his services to anyone in search of a new car. Without a doubt, we will be using Jonathan again. Top-notch service all around!